Got Any Questions?
Use the form below to get in touch with the sales team
101, Rajeshwari Apt near Limda Chowk, Jalalpore, Navsari, Gujrat
Mon - Sat, 10am - 9pm
FAQs
How long will shipping take?
Since every jewel is handcrafted especially for you, we require 7–14 business days for production before dispatch.
Once shipped, delivery time depends on your location:
- International Shipping: Usually 5–10 business days.
- Within India: Around 3–7 business days.
You will receive tracking details as soon as your order is shipped.
How do I know if my order is confirmed?
You will receive an Invoice E-mail from "krishnashray.jewels@krjewels.in" or "krishnashrayjewels@gmail.com" on registerd Email address. Generally your order is confirmed after 2-3 hours from placing orders. Still if you have want to inquire you can mail us at "krishnashrayjewels@gmail.com.
Can I change my shipping address after my order is placed?
Yes, Just Mail us at "krishnashrayjewels@gmail.com" about your changes in the order address. But you can just do this within 2-3 days from placing order.
How do I care for my gold/diamond jewellery?
- Store each piece separately in a soft pouch or jewellery box to avoid scratches.
- Avoid direct contact with perfumes, lotions, and harsh chemicals.
- Remove jewellery before swimming, gym, or household cleaning.
- Clean gently with warm water, mild soap, and a soft brush. Dry with a lint-free cloth.
- For best results, get professional cleaning and polishing once a year.
How do I know my ring size?
Visit our size guide page finding your ring size
Do you offer customization?
Yes, we specialize in made-to-order jewellery and offer full customization. You can choose your preferred diamond type (Natural, Lab-Grown, or Moissanite), gold purity (10k, 14k, 18k), and metal color (Yellow, Rose, or White). We also provide personalized engravings and can craft bespoke designs based on your ideas or inspiration.